Services | Managed Services
Getting the best from your Microsoft solutions requires end-to-end support and expert advice. That means speedy issue resolution today, and insights to help you plan for tomorrow.
IT Managed Support Services – the way you need it
CPS’ Managed Services enables businesses to keep costs in check, while maintaining flexibility across your cloud, app, network, data and voice services.
Working with CPS, you have access to a team of highly trained, experienced analysts that ensure your business systems are available when you and your team need them.
Utilising CPS’ nearly two decade Partnership with Microsoft, CPS aim to resolve issues before they impact your enterprise.
Application Support
With CPS’ Managed Service you can be confident your applications are in the best hands, ensuring security, stability and maintenance are handled, while you focus on the work that really matters.
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Teams and Unified Communication
CPS can plan, deploy and support your unified communication solution, ensuring that you benefit from a single, consistent managed services approach, increasing productivity and reducing your operational costs.
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Cloud Services
As businesses move their data and systems to the cloud, managed support is changing. At CPS we provide specialised IT support services to businesses that have already embraced the cloud or are just starting on their journey.
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Secure Services
CPS provides clients with the required skills, experience, and engagement to design, implement and adopt Microsoft identity, access and security management solutions which truly meet the needs of the organisation.
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ISO20000-1 Accredited
CPS has obtained ISO 20000-1 accreditation in Service Management and are dedicated to achieving excellence in all areas of IT service provision.
ISO27001 Accredited
CPS understand the importance of data security which is why we have ISO 27001 accreditation, we will always strive to improve security protocols and keep data safe.
ISO9001 Accredited
CPS has implemented and continued to maintain a Quality Management System (QMS) which enables us to consistently provide a high standard of organisational efficiency and customer satisfaction.
ITIL v4 Framework Certified
CPS’ Managed Services Analysts have adopted the ITIL framework, this globally recognised certification allows CPS to provide an enhanced quality of IT Service Management.
Microsoft 365 Specialists
Our Microsoft-certified specialists handle everything from set-up to migration and training
+70 NPS® Score
CPS has an average Net Promoter Score® of +70 compared to the global average of +32. The NPS® is the world’s leading metric for measuring customer experience and satisfaction.