Services | Application Support

With CPS’ Managed Service you can be confident your applications are in the best hands, ensuring security, stability and maintenance are handled, while you focus on the work that really matters.

Application Support

All our plans come with these services as a minimum :

1 hour initial response times for all priorities, How-to Queries, Break-Fix Support, Working directly with Microsoft on your behalf for high priority incidents, Available via email, telephone and remote screen share sessions via Microsoft Teams.

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SharePoint

Your enterprise has invested in an intelligent, robust and secure communication and collaboration platform, look at SharePoint support to give your users confidence that your new system is reliable and will not let them down.

Outsourced SharePoint Support is the most dependable and cost effective solution for organisations to ensure there is never any downtime and the system is fully functional. Our team are Certified Microsoft SharePoint Online Analysts able to provide assistance to ensure a speedy resolution is provided.

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Project

As organisations continue to strive towards efficient working and strong return on investment, Project Online/Project Server continues to pave the way for organisations to realise these objectives.

As a Microsoft Gold Partner, CPS has a breadth of knowledge and years of experience with:

Project Online

Project for the web

Project Server

This allows us to support you throughout your journey, from simple how-to queries up to break-fix support, ensuring the up-keep on your solution.

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Power Platform

In this digital age, the amount of data companies are creating is always expanding. The Microsoft Power Platform helps you analyse data, build solutions, automate processes, and create virtual agents with a low-code approach. This spans Office 365, Dynamics 365, Azure and standalone applications – in the cloud and on-premise.

CPS provides comprehensive support across the Power Platform including PowerBi, Power Apps, Power Automate and Power Virtual Agents.

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Omnia

As a certified Partner, CPS provide an elevated level of support for Omnia Customer Intranets. This enables us to handle incidents, improvements requests and bug handling on your behalf enabling you to focus on core activities.

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edison365

edison365’s modular idea generation and portfolio management suite built on Office 365 is a set of extremely powerful tools allowing you to run your entire project life-cycle from a single set of familiar modules. As edison365’s exclusive UK partner, CPS are in a prime position to support you to ensure you’re getting the most out of the suite.