Iain Smith, MVP Professional Services Director



Iain is the Professional Services Director and manages CPS’ team of highly skilled, certified consultants who specialise across the Microsoft application stack. At CPS, his focus is driving professional services to success as well as undertaking high caliber client pre-sales work around the design and delivery of Skype for Business and Microsoft Teams solutions for customers. Iain has over 10 years’ experience in Unified Communications (UC) in his 20+ years’  in IT.

Professional Experience

For over a decade Iain has been solely focused as an industry known expert around Microsoft’s Unified Communication platforms Microsoft’s Lync, Skype for Business and now Microsoft Teams. To date, Iain has completed strategy, design and implementation engagements for most blue-chip companies as well the many of the UK magic circle organisations. To date has designed solutions which in turn has enabled more that 150,000 seats on one of Microsoft’s UC Voice and telephony platforms.

Public Sector Experience

Over the years Iain has been involved in many design workshops for many sector clients who are/was looking at unified communications as a telephony platform away from aging incumbent PBX solutions.


Key Skills

MCITP: OCS 20072
Lync 2010, 2013
Skype for Business 2015, 2019
Office 365
Microsoft Teams – Collaboration and Telephony

Community Speaking

Owner – NorthernUC usergroup
Co-Owner – Evolve Conference UK
Co-Host – MSUC.Chat virtual usergroup

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Key Certifications

Lync 2013 MVP – Year 2014
Skype for Business MVP – Year 2015
Office Servers and Services MVP – Years 2016, 2017
Office Apps and Services MVP – Years 2018, 2019
Microsoft P-TSP (Technical Service Professional)