How Employee Experience is supported by technology

How Employee Experience is supported by technology

  • 01 June,2021

In a world of enterprise software, the requested need from organisations is for their employees to be more productive and work in an effective and efficient manner.

Work has become more complex, and employees want more. They want help with transitions, and ongoing development throughout their career; ‘people change roles and jobs more frequently than ever’.

HR Departments have reorganised themselves into service delivery teams but need the correct tools to manage the flood of employee interactions. While IT departments have become more involved with large cloud-based systems to fit the needs of their organisation. To address the needs of the entire business regardless of current infrastructure, the employee experience should be developed across both HR and IT systems strategies.

Organisations have a unique opportunity to address todays increasing employee needs, which have accelerated as the pandemic has affected the way work gets done. As organisations have moved to remote and hybrid working methods, it has only enhanced the argument that they need to look for more sustainable solutions. Creating a resilient culture has been elevated in business agendas and they need to include the entire employee experience, rather than focus simply on collaboration and communication.

Investment in the employee experience has a direct positive impact for businesses.  Helping executives realise these benefits represent a major opportunity for HR and IT teams to support their stakeholders by providing an employee experience platform:  a system of experiences that help organisations create a thriving culture with engaged employees and inspiring leaders.

Microsoft Teams and Microsoft Office 365 is the base layer for all the ways that people work, learn, and collaborate. In the second half of 2020 the daily users’ number in Microsoft Teams climbed to 115 million, while Office 365 users around the world generated more than 30 billion collaboration minutes in a single day as people communicated, collaborated, and co-authored content. In our new hybrid way of working, Microsoft Teams is empowering everyone in organisations, from information workers to frontline workers, and everyone in between.

But to truly empower people to feel connected, supported, and able to bring their best selves to work, we need to do more. Today, organisations are looking to invest more and more on the employee experience. This includes development, training, benefits, wellbeing, and a whole host of employee experience technologies. Too often these technologies are fragmented, service only half the business, hard to find for the perfect solution, and disruptive to the flow of work.

Microsoft Viva with Microsoft Teams is an employee platform that empowers people to be their best. It focuses on four key solution pillars supported by the four modules of Microsoft Viva: Connections, Insights, Topics and Learning.

It provides an ecosystem within employees’ workflow that delivers back to the bottom line. Every employee is empowered to succeed and contribute to their organisation’s success, whether these experiences are crafted by technology, HR teams, business leaders, or culture.

Microsoft Viva is already capable of communicating with existing systems and software within your organisation. As digital tools become more crucial to a great employee experience, business leaders across every industry are embracing the opportunity to learn and invest.

Many companies acquire Workday, SuccessFactors, Oracle or other cloud HR systems with the goal of creating an integrated employee experience. What they find only a year (or less) after implementation is that while this new platform may be more integrated, they still need standalone systems for benefits, learning, time and scheduling etc.

New software tools are being created every year. Microsoft Viva employee experience platform solves this spectrum of applications, while at the same time making the employee experience easier, more complete, and more productive.

To find out more about Microsoft Viva and how it can support your employee experience, contact us at

For more information on Microsoft Viva click here