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Support

Dedicated support for your Microsoft Project Server and SharePoint implementations

Our comprehensive Customer Support Services ensure that you benefit from the highest level of aftercare and a maximum return on investment following the implementation of your Microsoft Project Server or SharePoint solution.
 
Support service benefits include:
• A dedicated account manager
• Support for all implemented products
• Telephone and email access to the Customer Support Centre
• 2 hour initial response
• A mirrored client environment hosted on CPS servers configured with an up-to-date copy of your Microsoft Project Server environment.  In addition, it is desirable for CPS to have VPN (Virtual Private Network) access to your Microsoft Project Server environments
• Monthly newsletter
 
Optional remote assistance, managed service and on-site support are also available.

Success Stories

Discover how CPS have partnered with a range of organisations to successfully achieve their objectives

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