Many organisations are finding that by outsourcing the support of their business-critical yet niche IT systems and applications, they can benefit from an improved level of service, better response times and greater value for money than if they maintain expertise in house.
By opting for a ‘Managed Service’ solution, CPS can provide any level of EPM related administrative cover for you.
We can act as the administrator for your system, providing a full managed service solution, or create a bespoke service tailored to suit your requirements.
Managed Service is provided for all areas of your EPM or MOSS implementation
PWA admin:
- Enterprise global admin
- Permission model maintenance
- Adding users
- View creation in PWA and Project Professional
- Template creation in Project Professional
- Custom field creation
- Admin back ups
- Cube checking
- Queue maintenance
- Other tasks can be added to fit with your requirements
MOSS admin:
- People and Group management
- Page and sub-site creation
- List, library and view creation
- Wiki and Blog creation
- KPI creation
- Adding standard web parts
- Content Management (site columns, content types, workflow and publishing)
Other tasks can be added to fit with your requirements.
System checks and upgrades:
A number of regular maintenance activities will be carried out by the support team.
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Disk space
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Event logs
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ULS log checks
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Cube build monitoring
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Queue service stability
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Crawl logs